Kaya Casino is brand new and is powered by Real Time Gaming. Since it was launched recently in 2019, it is not open to US players. The main page is, however, beautifully designed as not to overload players with all the aspects of the casino in one area. The red and white colors are pleasing to the eye and the information on the page is pertinent. Kaya Casino is a copyrighted casino, and there is no indication of a license or affiliate. One interesting fact about this casino is that the Live Chat box pops up with an instant bonus. For example, while reading the main page, a box came up stating that if you use coupon code KAYA600, you will receive up to 600% plus 75 free spins playing Lucha Libre 2.
Casino Categories
In order to reach the lobby area, just click on any game from the main page and you will be taken to the lobby area. The Log In box will pop up. Just X it out, and you will have full access to the complete category of games. They include: Table Games, Slots, Video Poker, Specialty, Progressives, and New Games. Also in the Lobby are the promotions and bonuses. However, if you click on them, they do not work.
To play any game for free or for real money, all you have to do is to click on a game on the main page. You will be taken to the Lobby area where a Log In box will appear. X is out!
Once you do, the Lobby will open up and the categories of games will be listed on the left side. Choose your game and it will instantly load on your browser. If you wish to play for real money, click on Sign Up from the Lobby, make a deposit, and you can begin to play.
Promotions and Bonuses
There is no Promotions tab on the main page; however, the promotions are shown in the Lobby. Unfortunately if you click on them, you get the same error message as you get from Indio Casino. But I can give you some information on what Kaya Casino does offer.
Kaya Mobile Casino
Players will also be told that Kaya’s software is now available on multiple platforms – including mobile – which means you can play at your favorite casino any time, from anywhere. Interestingly enough, this casino offers the same games as Indio Casino which apparently suggests that Kaya may be a sister casino.
Kaya Banking
If you wish to join Kaya Casino, you can do so using the following banking methods: Bitcoins, Credit Cards, Neosurf, Neteller, BPay for Australians. They also accept Canadian currency as well.
Customer Support
To reach a customer support representative, you can do so by filling out the email form on their support page or via Live Chat, email support, email technical, email cashier, pit boss email, and VIP email. There is no direct phone number at this time.
Commentary
Just as I was disappointed with Indio Casino, I am equally disappointed with Kaya. There many aspects of this casino that need fixing, i.e., the promotions and such. I also would like to have known if this casino is licensed. In addition, there is not much information available to players other than the more than 200+ games from Real Time Gaming – which is a plus as is the acceptance of Bitcoins. I invite you to visit this casino to determine it is the right one for you.
