First Web Casino is Closed

First Web Casino has officially closed, leaving many players asking the same urgent questions: what happens to active accounts, pending withdrawals, and any remaining bonus balances. If you had funds in play or were mid-way through a promotion, move quickly and document everything you can while details are still easy to retrieve.

The brand was known for its Microgaming (Apricot) software lineup and a straightforward cashier supporting Bank Transfer, Visa, MasterCard, Neteller, PaySafeCard, Sofort, and Postepay, with play in USD, EUR, GBP, and CAD. With the site no longer operating, those familiar options may not be available through the usual dashboard paths.

Your Cash and Withdrawals: Take These Smart Next Moves

If you still have access to email confirmations, cashier receipts, or screenshots of balances, save them now. For players with pending cashouts, the key is to provide clear proof of the request date, amount, and any status updates you received before the closure.

If you need to reach the operator, use the last known support channels tied to First Web Casino:

• Email: support@firstwebcasinousa.com
• Phone: Australia: 1-800-805-602, Canada: 1-888-328-4011, Germany: 0-800-181-0449, International: +44800-917-4617, UK: 0-800-917-4617

Keep your message tight: username, registered email, withdrawal amount, request date, and the payment method you selected. The faster you send a complete ticket, the better your odds of a clean resolution.

Bonus Balances After Closure: What Usually Gets Voided

If you were playing under promo funds, understand that bonus balances typically don’t carry over once a casino shuts down operations. That includes both wagering-in-progress and unclaimed codes.

First Web Casino had multiple promos players commonly used, including a Welcome Bonus with code WELCOME100 offering a 100% match up to $200 plus 50 Free Spins (with 35x wagering on bonus + deposit and a 7-day validity), plus a $10 No Deposit Bonus via FREE10NDB (40x wagering, 7 days). Weekend reload action often came through RELOAD50, and cashback was commonly associated with CASHBACK10.

If you had any of these active, check your email for opt-in confirmations or promo acceptance receipts - those can help support teams verify your status, even if the site interface is gone.

Where This Leaves the Brand’s “Old” Offer Lineup

Historically, First Web Casino advertised a welcome package described as 25%-100% up to £/$/€500, with the bonus split across the first four deposits. With the casino now closed, offers like that are no longer available, and any time-sensitive windows (such as 7-day activation periods) are effectively irrelevant unless the operator announces a re-launch or migration.

If you want to reference the brand details you previously used, you can still view our page here: First Web Casino.

What to Do Before You Move On

If you were affected by the shutdown, prioritize three things: save proof of balance and withdrawal activity, contact support with complete details, and avoid sending repeated tickets that reset queue positions. Once you’ve secured your records and sent a clean request, you’ll be in the best position to chase any outstanding funds tied to your account.